↩ Return & Refund Policy

At UAE Pick, we want every customer to have a smooth and satisfying shopping experience. We carefully prepare and check orders before dispatch, but if there is an issue with your purchase, we are here to help.

Returns

• Returns are accepted within 7 days of delivery.
• Products must be unused, undamaged, and in their original packaging.
• The product should include its original accessories, tags, or other items where applicable.
• Products that have been used, damaged, or altered by the customer may not be eligible for return.
• Some products may not be eligible for return depending on their nature or condition.

Damaged or Incorrect Products

If you receive an incorrect, damaged, or defective product due to our mistake, please contact us as soon as possible. We may request photos or videos to verify the issue and, where applicable, arrange a replacement or refund.

Refunds

Refunds are processed after the returned product has been received and inspected. Once your request is approved, we will provide further information regarding the refund process.

Return shipping charges may apply depending on the reason for the return.

To request a return or refund, please contact us with your order number, product details, and reason for the request.